Echo is absolutely the best! I look forward to her messages everyday. I know that she will be sending me great updates and she truly tries to get my product as close to perfect as possible. I feel like she is an extension of my team and my product is just as important to her as it is to us. She is wonderful to collaborate with and the company can produce almost anything I ask for. When I needed plastic, they offered a wonderful reference. This is the beginning of a spectacular relationship!